Refund & Cancellation Policy

Last updated: 14 September 2026

DevCut has two very different money flows: advertisers pay us to run campaigns, and we pay developers for verified ad attention. This policy is about the first flow — there is nothing for a developer to be refunded, because a developer is never charged anything.

For developers

DevCut does not charge developers any fee to install or use the extension. There is no subscription, no in-app purchase, and no paid tier. This section does not apply to you.

For advertisers

Before a campaign starts

Submitting the advertiser inquiry form is a request, not a payment — no money changes hands until we approve your inquiry and you complete a payment via the link we send. If you change your mind before paying, there is nothing to refund or cancel.

Cancelling a running campaign

You can request cancellation at any time by emailing techsupport@devcut.co.in or replying to your confirmation email. Because your budget is spent per verified impression as your campaign runs (not billed upfront in full at once for the entire flight), we refund the unspent portion of your budget — the amount not yet consumed by delivered, verified impressions at the time we process your cancellation.

How refunds are processed

Refunds are issued to the same payment method/account you paid from (UPI, NEFT, or bank transfer), typically within 7–10 business days of a confirmed cancellation.
We don't charge a cancellation fee. You only ever pay for impressions actually delivered and verified as viewable, per our dwell/viewability mechanism described on How It Works.
Once a campaign has fully run and its entire budget has been spent on delivered, verified impressions, there is nothing left to refund.

Ad rejection

If we reject your ad copy before it ever runs (see our advertiser content policy), and you've already paid, you get a full refund of that payment — we don't keep money for a campaign that never launched.

GST / invoicing

We are not currently GST-registered, so refunds and invoices do not include GST at this time. We'll update this section once registration is complete.

Indian consumer-protection context

This policy is written with the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020 in mind for our advertiser-facing (B2B-style) transactions — clear disclosure of what's refundable, no hidden cancellation fees, and no dark patterns around cancellation. This is not a certification of full compliance; if you have a specific dispute, contact us first at techsupport@devcut.co.in so we can try to resolve it directly.

Contact

Email: techsupport@devcut.co.in
Postal: Microlent Systems Pvt. Ltd., Manohar 5th Floor, CYB-6, RIICO Cyber Park, near Saras Dairy, HI Area Phase II, Jodhpur, Rajasthan 342003, India